Privacy Policy

At Zigjosh, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://zigjosh.com/, browse our products, place an order, contact us, or use our services.

1. Information We Collect

When you use the Zigjosh website or purchase our products, we may collect information such as:

  • Full name
  • Mobile or telephone number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Product preferences and enquiries
  • Information provided when contacting customer support
  • Account or login information, where applicable
  • Technical information such as IP address, browser type, device information, and website usage data

We collect only the information reasonably necessary to provide our products, services, and customer support.

2. How We Use Your Information

Zigjosh may use your personal information to:

  • Process and deliver your orders
  • Confirm and communicate order details
  • Provide customer support
  • Respond to enquiries and requests
  • Process payments, refunds, returns, and exchanges
  • Improve our products, website, and shopping experience
  • Send order and service-related notifications
  • Prevent fraudulent or unauthorized transactions
  • Maintain website security
  • Comply with applicable legal and regulatory requirements
  • Send promotional offers, product updates, and marketing communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments made through our website may be processed through secure third-party payment gateways or service providers.

Zigjosh does not intend to store complete credit/debit card information, CVV numbers, or banking credentials on its own servers. Payment information is handled by the relevant payment service provider according to its applicable security and privacy practices.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, understand website traffic, and provide a better browsing experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of the website.

5. Sharing of Personal Information

Zigjosh does not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including:

  • Payment processing providers
  • Courier, delivery, and logistics partners
  • Website hosting and technology providers
  • Customer support and service providers
  • Marketing or communication service providers, where applicable
  • Professional advisers when necessary
  • Government authorities or law-enforcement agencies when legally required

Information is shared only to the extent reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security of information transmitted online.

7. Data Retention

Zigjosh retains personal information only for as long as reasonably necessary for purposes such as:

  • Processing and fulfilling orders
  • Providing customer support
  • Maintaining business and accounting records
  • Resolving disputes
  • Preventing fraud and misuse
  • Meeting legal and regulatory obligations

When information is no longer required, it may be securely deleted or anonymized, subject to applicable legal requirements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment gateways, social media platforms, advertising services, or other external services.

These third-party websites and services operate under their own privacy policies and terms. Zigjosh is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing your personal information.

9. Marketing Communications

Where permitted and where you have provided appropriate consent, Zigjosh may contact you regarding:

  • New products and collections
  • Special offers and discounts
  • Seasonal promotions
  • Fashion updates
  • Website or service announcements

You may request to stop receiving promotional communications at any time by contacting us through the details provided below or by using the unsubscribe option included in applicable marketing communications.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to Zigjosh without appropriate authorization, please contact us. We will take reasonable steps to review and address the matter.

11. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to certain personal information
  • Request correction or updating of inaccurate information
  • Request deletion of certain information where legally permitted
  • Withdraw consent where applicable
  • Request information about how your personal data is handled

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.

12. Changes to This Privacy Policy

Zigjosh may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be published on this page along with a revised Last Updated date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Zigjosh
Website: https://zigjosh.com/
Phone: +91 8920781708
Email: Info@zigjosh.com
Address: Rohini Sector 25, New Delhi, Delhi – 110085, India

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.