🚚 Shipping Policy

At Zigjosh, we are committed to delivering your orders safely, efficiently, and within the estimated delivery time. This Shipping Policy explains our order processing, delivery timelines, shipping charges, and other important information related to your purchases from https://zigjosh.com/.

📦 Order Processing

  • All confirmed orders are generally processed within 1–2 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Orders may take additional time to process during sales, promotional periods, or high-demand seasons.
  • Once your order has been dispatched, you will receive the relevant shipping or tracking information where available.

🚚 Shipping & Delivery Timelines

  • Within India: Estimated delivery is generally 4–7 business days.
  • Delivery timelines may vary depending on your location, product availability, courier service, and other circumstances.
  • Orders delivered to remote or difficult-to-reach locations may require additional time.
  • Any estimated delivery timeframe is indicative and may not constitute a guaranteed delivery date.

💰 Shipping Charges

  • Free shipping may be available on selected products, orders, or promotional offers.
  • Where shipping charges apply, the applicable amount will be displayed during checkout before you complete your purchase.
  • Shipping charges may vary depending on the delivery location, order value, package size, or applicable promotional terms.

🔍 Order Tracking

Once your order has been shipped, you may receive an email, SMS, WhatsApp message, or other communication containing tracking details, depending on the available delivery service.

You can use the provided tracking information to check the status of your shipment.

📌 Important Delivery Information

  • Delivery timelines may vary due to courier delays, weather conditions, public holidays, high order volumes, transportation issues, or other unforeseen circumstances.
  • Zigjosh is not responsible for delays caused by third-party courier or logistics providers.
  • Please ensure that your shipping address, contact number, and other delivery details are correct when placing your order.
  • If incorrect or incomplete information is provided, delivery may be delayed or the shipment may be returned.
  • Customers should be available to receive the package or ensure that an authorized person can receive it on their behalf.

📦 Damaged or Incorrect Orders

If you receive a package that appears damaged, opened, or contains an incorrect product, please contact our customer support team as soon as possible with your order details and relevant photographs.

Our team will review the issue and assist you according to the applicable return, replacement, or refund policy.

📩 Need Help?

For questions regarding your order, shipping, or delivery, please contact us:

Zigjosh
Website: https://zigjosh.com/
Phone: +91 8920781708
Email: Info@zigjosh.com
Email: ayushayushom@gmail.com
Address: Rohini Sector 25, New Delhi, Delhi – 110085, India

We will make reasonable efforts to assist you with your shipping-related queries and provide available order or delivery information.